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Telephone:
01642 315909
07879 636943

Terms & Conditions

Agreement means these terms and conditions &depending on the type of Training Service the Booking Form or the Proposal.

Booking Form means the booking form issued to the Client or Delegate by CSS or obtained by the Client from the CSS website.

Charges means the charges for the Training Services set out in the Booking Form or the Proposal.

The Client means the company or delegate identified in the Booking Form or the Proposal.

Clausemeans a clause in these terms and conditions.

The Date(s) for the Training Services means the date(s) upon which the Training Services are to take place as set out in the Booking Form or the Proposal.

Delegate means the members of the Client’s staff who are to receive the Training Services as set out in the Booking Form or the Proposal.

Expenses means the expenses incurred in respect of travel and accommodation wholly and necessarily for the purposes of the Agreement as may be identified in a Proposal.

Personal Datameans the data which relates to a living individual who can be identified from that data or from that data and other information and which is provided to Collective Safety Solutions by the Client.

Proposal means the proposal for Training Services accompanying these terms and conditions (which is applicable only for bespoke Training Services).

The Trainer means the person delivering the Training Service.

The Training Location means the place at which the Training Services are to be held.

Training Services means the training requirements set out in the Booking Form or the Proposal.

 

TRAINING SERVICES AND LOCATION

CSS shall provide Training Services in accordance with these terms and conditions.

Up until 72 hours before the Training Service is due to commence, CSS may, by notice in writing, alter the Training Location provided that the new location is within 5 miles of the original.

An invoice will be raised upon confirmation of booking. Full payment must be made 14 days before the first day of the course to Collective Safety solutions.

Debit card payments will be charged at 35p per transaction.

Credit card payments will be charged at 2.5% of the course fee.

Cancelling Courses

To cancel a course, you must inform CSS initially on 01642315909. The cancellation must then be confirmed by email to info@collectivesafety.co.ukThe effective date and time of cancellation will be the date and time upon which the written (e-mail) confirmation is received by CSS.

Cancellation of Services after the 14 calendar day cooling off period has elapsed shall be subject to the following terms.

All cancellations must be made in accordance with the provisions set out as above. Failure to follow the procedure set out herein may result in no refund being payable.

Our working week is Monday to Friday 8.30am until 5.30pm For the purpose of this Business Day shall be a day other than a Saturday, Sunday or public holiday in England.

Our cancellation charges are as follows:

Cancellations to bookings made before the start of the course are subject to the costing table outlined below. If a booking is cancelled within 14 days of the course start date or if the delegate fails to attend the course, the full fee must be paid.

Day’s notice and cancellation fees:

More than 1 month : 50% of course fee

Less than 14 days: 75% of course fee

0-14 days: full charge

Cancellation by Collective Safety Solutions (refund policy)

We reserve the right to cancel any time without liability. In the unlikely event of this happening delegates would be offered an alternative date, course or a full refund.

Delegates

Delegates shall act reasonably throughout the training. Collective Safety Solutions reserves the right to remove a delegate from the course, where, in the opinion of the Trainer, which shall be final, the Delegate is behaving unreasonably.

The Terms set forth the basis upon which CSS will provide training courses (Training) using CSS course materials at specified locations and times which individuals may book through the Website (Client).

ORDERS

No part of this Website is intended to constitute a contractual offer capable of acceptance. Your order constitutes a contractual offer and CSS acceptance of that offer is deemed to occur upon CSS sending a confirmation email to you indicating that your order has been accepted.

WEBSITE

All content included on the Website, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of CSS, its affiliates or other relevant third parties. By continuing to use the Website you acknowledge that such material is protected by applicable United Kingdom and International intellectual property and other laws.

You may not reproduce, copy, distribute, store or in any other fashion re-use material from the Website unless otherwise indicated on the Website or unless given CSS express written permission to do so.

CANCELLATIONS

This period begins once your order is confirmed and the contract between CSS and you is formed and ends at the end of 14 calendar days after that date. If you change your mind about the Training within this period and wish to cancel your order, please inform CSS immediately. Your right to cancel during the cooling off period is subject to the provisions that are set out.

If the Training is to begin within the cooling off period you are required to make an express request to that effect. This request forms a normal part of the ordering process. By requesting that the Training begins within the 14 calendar day cooling off period you acknowledge and agree to the following:

If the Training is fully performed within the 14 calendar day cooling off period, you will lose your right to cancel after the Training is complete.

If you cancel the Training after provision has begun but is not yet complete you will still be required to pay for the Training supplied up until the point at which you inform CSS that you wish to cancel. The amount due shall be calculated in proportion to the full price of the Training and the actual Training already provided. Any sums that have already been paid for the Training shall be refunded subject to deductions calculated in accordance with the foregoing. Refunds, where applicable, will be issued within 14 calendar days after you inform YIT that you wish to cancel.

To cancel Training, you must inform CSS, in the first instance, by telephone on 01642315909. The cancellation must then be confirmed by email to info@collectivesafety.co.uk. The effective date and time of cancellation will be the date and time upon which the written (e-mail) confirmation is received by CSS.

Cancellation of Services after the 14 calendar day cooling off period has elapsed shall be subject to the following terms.

All cancellations must be made in accordance with the provisions SET OUT. Failure to follow the procedure set out herein may result in no refund being payable.

PERSONAL INFORMATION

All personal information that YIT may collect (including, but not limited to, your name and address) will be collected, used and held in accordance with the provisions of the Data Protection Act 1998 and your rights under that Act.

We may use your personal information to:

Provide Training to you;

Process your payment for Training; and

Inform you of new products and services available from CSS. You may request that CSS stop sending you this information at any time.

We will not pass on your personal information to any other third parties without first obtaining your express permission.

LIMITATION OF LIABILITY

The following provisions set out the entire financial liability of YIT (including without limitation any liability for the acts or omissions of its employees, agents and sub-contractors) to the Client in respect of: any breach of contract howsoever arising;

Any use made by the Client of the Training or any training course materials; and

Any representation, misrepresentation (whether innocent or negligent), statement or tortious act or omission (including without limitation negligence) arising under or in connection with the Website or Training.

All warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from the contract between CSS and the Clients.

Nothing in these conditions excludes the liability of CSS:

For death or personal injury caused by the CSS negligence; orfor fraud or fraudulent misrepresentation.

CSS shall not in any circumstances be liable, whether in tort (including without limitation for negligence or breach of statutory duty howsoever arising), contract, misrepresentation (whether innocent or negligent) or otherwise for:

loss of profits; orloss of business; orany special, indirect, consequential or pure economic loss, costs, damages, charges or expenses

CSS total liability in contract, tort (including without limitation negligence or breach of statutory duty howsoever arising), misrepresentation (whether innocent or negligent), restitution or otherwise, arising in connection with the performance or contemplated performance of the contract shall be limited to the fees paid for the Training.

GOVERNING LAW AND JURISDICTION

These terms and any disputes or claims arising out of or in connection with them or their subject matter or formation (including without limitation non-contractual disputes or claims) are governed by and construed in accordance with the law of England and Wales.

Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these terms or their subject matter or formation (including non-contractual disputes or claims).

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